At Lucian Angle, we are committed to delivering high-quality photography accessories, cameras, and lenses to customers worldwide. Please review our shipping policy to understand our process, estimated delivery times, and other important details.
1. Shipping Locations
We offer worldwide shipping to most countries. If we are unable to deliver to your location, we will notify you at the time of order confirmation.
2. Processing Time
- Orders are typically processed within 1-3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Time
Delivery times vary depending on your location:
- Domestic (within [your country]): 5-10 business days
- International: 10-20 business days (depending on customs clearance and local shipping services)
Note: Delivery delays may occur due to unforeseen circumstances such as customs inspections, weather conditions, or high order volumes.
4. Shipping Fees
- Shipping costs vary based on the destination, package weight, and selected shipping method.
- Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
5. Tracking Your Order
- Once your order has been shipped, you will receive a confirmation email with tracking details (if applicable).
- Tracking updates may take up to 48 hours to reflect in the system.
6. Lost or Delayed Shipments
- If your order has not arrived within the estimated timeframe, please contact us at [[email protected]] for assistance.
- We are not responsible for lost or stolen packages marked as “delivered” by the courier.
7. Address & Delivery Issues
- Please ensure that your shipping address is accurate at checkout.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
8. Changes & Cancellations
- Orders cannot be changed or canceled once they have been shipped.
- If you need to update your address or make changes before shipping, contact us at [[email protected]] as soon as possible.
9. Contact Us
For any shipping-related inquiries, please email us at [email protected].